1. Avon Returns & Replacement Policy  
       • Avon offers return or replacement of products that can be initiated within 30 days of the date of the invoice.
       • Returns/replacements are accepted only in case of
           ◦ Defects,
           ◦ Damages during delivery,
       • Returns/replacements are accepted for unused products only
       • Kindly ensure the product is in its original condition with tags attached.
       • The maximum product quantity allowed for returns or replacement is the quantity invoiced
       • In case there is a delay in delivery beyond the timeline stipulated in Delivery and Shipping Policy, there shall be an option to cancel / return the order.
       • Cost of return shipping is not applicable.
       • In case of any Missing & Interchange products delivered to you in your order. Kindly contact to customer care within 3 days from delivery date.
    
   Avon Return Process
   Please initiate returns or replacements for products by
       • Calling us our Customer Care number at +91 9205602866
       • Emailing us at

customercare.avonshop@questretail.in for Customers

customercare.avon@questretail.in for Avon Representatives